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Frontend Troubleshooting

IssueCause & Resolution
Map tiles not loading (blank map)Check network connectivity and refresh. The ScenarioFile's PMTiles may not be generated — contact an administrator to verify file status.
Filter panel appears emptyData Model has no filter_fields, or metadata failed to load. Reload the page. Administrator should verify the JSON configuration.
Summary statistics not updatingEnsure filters were applied with the Apply button. Check browser console (F12) for network errors.
Cannot log inVerify username and password. Contact your Super Admin to reset credentials.
Download button is greyed outEnsure you are logged in. Private datasets require an authenticated session.
Popup shows blank or undefined valuesThe popup_fields column name does not match the CSV property name (case-sensitive). Administrator should verify the field name.
Scenario dropdown shows only one optionOnly scenarios with a ScenarioFile in Ready status are shown. Upload and process Scenario Files via admin.
Language toggle not availableThe language switcher appears in the header navigation. Reload the page if it is missing.
Data in wrong languageClick the PT/EN toggle in the header. If translated content is missing, an administrator must fill in the name_pt / description_pt fields in the admin.
Model not appearing in sidebarThe Data Model's is_public flag is False. Contact a Super Admin to enable it.